Privacy Policy – MyTrainTickets
Last Updated: 10/09/2025
At MyTrainTickets, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile application, or services related to train ticket booking and holiday packages.
1. Information We Collect
We may collect the following types of information to provide better services:
Personal Details: Name, email address, phone number, date of birth.
Travel Information: Journey dates, passenger details, ID proof (if required for booking).
Payment Information: UPI, credit/debit card details or other transaction details (handled securely via third-party payment gateways).
Device & Usage Data: IP address, browser type, and pages visited.
2. How We Use Your Information
We use your information to:
Process train ticket and holiday bookings.
Send booking confirmations, travel alerts, and customer support updates.
Improve user experience and our services.
Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information. However, your data may be shared with:
Railway Authorities & Travel Partners for booking purposes.
Payment Gateways for secure transactions.
Legal Authorities, if required by law.
4. Data Security
We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure. MyTrainTickets is not responsible for breaches caused by third-party failures or user negligence.
5. Cookies & Tracking
Our website may use cookies to enhance your browsing experience, remember preferences, and analyze website performance. You may disable cookies in your browser settings.
6. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing any data.
7. Your Rights
You have the right to:
Update or correct your personal information.
Request deletion of your data (subject to legal limits).
Opt-out of promotional communications.
8. Children's Privacy
Our services are not intended for individuals under 18 without parental consent. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with the updated date at the top.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
Email: support@mytraintickets.com
Phone: +91-7439862103
By using our website or services, you agree to this Privacy Policy.